Terms of Sale
Crestfield Print Studio
Purchasing from Crestfield
These terms apply to orders placed on crestfieldprint.com. The seller is CRESTFIELD 4 TRADING LLC, operating as Crestfield Print Studio.
Prices and Payment
Prices are shown in U.S. dollars and include applicable sales tax. Your order total and available payment methods are displayed at checkout before you submit your order.
Order Changes and Availability
Check your items, quantities, shipping address, and email address before placing an order. To request a change or cancellation, contact us promptly with your order number. Once an order has shipped, our return process applies.
If an item is unavailable and we cannot fulfill it, we will notify you and refund the amount paid for the unfulfilled item to your original payment method.
Shipping and Delivery
We offer free standard shipping with no minimum order to eligible addresses in the contiguous United States. Orders ship from the United States. Processing takes 1–3 business days, followed by 3–5 business days in transit. We email tracking information when your order ships.
If we cannot ship within the stated processing window, we will notify you and give you the option to accept the revised shipping date or cancel the unshipped order for a refund. See our Shipping Policy for details.
Returns and Refunds
You may request a return within 30 days of delivery. Contact us before mailing the item so we can provide shipping instructions and the designated U.S. return address. We cover return shipping for change-of-mind returns and for items that arrive damaged, defective, or incorrect.
We issue refunds to the original payment method within 3 business days after receiving and inspecting the return. See our Return and Refund Policy for the steps to request a return.
Consumer Rights and Contact
Nothing in these terms limits consumer rights that cannot be waived under applicable law.
For order questions, email support@crestfieldprint.com.