Refund policy
30-Day Returns
You may request a return within 30 days of delivery if you change your mind or if your item arrives damaged, defective, or incorrect.
How to Request a Return
Email support@crestfieldprint.com with your order number, the item you wish to return, and the reason for the return. We will send you return shipping instructions and the designated return address in the United States. Please contact us before mailing your return.
Return Shipping Costs
Crestfield Print Studio pays the return shipping costs for change-of-mind returns and for damaged, defective, or incorrect items. Please follow the shipping instructions we provide before paying for postage yourself.
Refunds
We issue refunds to your original payment method within 3 business days after receiving and inspecting your return. Your bank or payment provider may take additional time to post the refund.